The drama of healthcare reform has brought with it increased scrutiny of medical records and the associated claims for reimbursement.  Postpayment audits by “bounty hunters” such as Recovery Audit Contractors is a daunting proposition.  This 12 minute eLearning program takes the viewer through the Recovery Audit Contractor (RAC) program, its origination and processes, and covers important facts for eye practices to understand when a RAC letter is received.